Phones and Internet in the Philippines

people using smartphones
Updated 2018-06-27 11:02

When moving to the Philippines, you will probably wonder about the accessibility of phones and Internet in the country. Find out in this article.

If you are moving to the Philippines, access to telecommunications will definitely be one of your priorities. Indeed, you will want to keep in touch with your friends and relatives, and perhaps also need internet for work and leisure. Like most Asian countries, it also has a developed telecom network including several landline and mobile phone service providers. The Philippines is considered to have one of the world's largest rates of daily social media usage so Internet service providers offer various types of packages to keep up with the demand. Presently, the two biggest market players are Philippine Long Distance Telephone Inc. (PLDT) and Globe Telecom, Inc.


According to a recent 2017 Global State of the Internet report by Akamai Technologies, despite the Philippines having the slowest Internet speed in Asia, they noted the upcoming improvement to its infrastructure in the coming years. Some providers already offer fibre optic connections in major cities. Below are some of the companies offering broadband plans to install in your home:

  • Converge ICT - with pure fibre-optic offering of limited volume allowance with speeds of up to 500 Mbps with a monthly rate of PHP 7,000.
  • Globe Broadband - their fastest broadband plan is up to 500 Mbps with 3TB monthly volume allowance and PHP 6,999 monthly rate.
  • PLDT Home - they offer both unlimited and limited volume allowance with their fastest plan costing PHP 2,899 and having 100 Mbps for the first 6 months but reverts back to 50 Mbps thereafter. PLDT's broadband services are bundled with their basic landline services.
  • SKY Broadband - their premium plan of 100 Mbps has unlimited volume and costs you PHP 3,899 but already includes a bundle for cable TV.

Make sure to choose wisely according to your needs and budget. To apply for an Internet connection, the standard requirements are:

  • original proof of identification;
  • original proof of address; and
  • a deposit (amount to be confirmed with the service provider you have chosen).

Additional documents may be requested by the provider if deemed necessary

Good to know:

It is not compulsory to visit the service provider's branch to apply for a connection. In fact, the request can also be made online on its website, by phone, or at an authorized dealer's shop.


In general, Filipinos prefer to use mobile phones. But landlines are still available and you can definitely apply for one as soon as you have settled in your new home. To date, PLDT is deemed to be the best but other providers exist such as Bayantel, Globe, and SKY Cable. To apply for a landline, the following are to be produced:

  • original proof of identification;
  • original proof of address; and
  • proof of financial capacity (ie payslip, certificate of employment and compensation, credit card statement of account or recent income tax return).

The international dialling code of the Philippines is 63.

Mobile phones

There are plenty of mobile networks in the Philippines but most of them are under the umbrella of PLDT (ie Smart, Sun Cellular, Talk N' Text, Red Mobile) and Globe, all of which offer both prepaid and monthly (mostly known as 'postpaid' in the Philippines) plans. If you prefer to keep your own mobile phone, make sure to have unlocked it before traveling so that it can connect to local networks. Otherwise, these networks also offer mobile phone plans with postpaid accounts.

Choosing a postpaid plan will mean that you have to settle your phone bill every month. You will also be entitled to a number of hours of calling time, as well as extra airtime and text messages from time to time during promotional periods. To apply for this type of plan, you have to visit your favourite service provider's branch with the following:

  • original proof of identification;
  • original proof of address; and
  • proof of financial capacity (ie payslip, certificate of employment and compensation, credit card statement of account or recent income tax return).

Otherwise, you can just buy a local sim card, which you can recharge anytime you want, thanks to prepaid scratch cards which are available at different prices. No particular document is required.

Useful links:

National Telecommunications Commission
Department of Transportation and Communications (DOTC)
Converge ICT
Globe Telecom
SKY Cable

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.