Hi,
I am dealing with a very stressful situation right now so I just want to know if anyone can help me.
Last Saturday, my flight to Manila got cancelled and diverted to a different city (separate island). I asked my company to apply an extension for me so I can book another flight to Manila directly because it's really hard to quarantine twice and etc with PH's government requirements.
Anyway, I asked them and they outright refused. It is not an extension to find another job in fact I have already stopped looking and I have also accepted the fact that I'm going home. I had to beg them (it was a very traumatising experience) and go to the COO and call MOM twice just so they would help me. MOM recommended to just go ahead with the flight booking so I did and my previous employer finally applied for extension. Only 3 days away from the expiry of my STVP.
Today my previous employer called me again and sent me an email saying they will not be helping me with an extension ever again. I am just worried that if my flight gets diverted again and Manila is canceled, I would have to book another flight and apply for another extension. Is there any other way to extend it if your previous employer refuses? Has anyone gone through the same thing? Also, is there any place we can go to complain or raise this kind of concern?
Thanks in advance for your help!