Hi !
I am a Moroccan citizen studying in France. I got accepted for an internship in Singapore a month ago and applied for the Work Holiday Pass on December 26th. But it has been now more than 4 weeks that my application is still pending, whereas MoM says that it usually takes 3 weeks. All the student from my school got their IPA letter within 3 weeks so I don't understand why it is taking so long for me.
I also renewed my passport during the processing time and have transmitted my new passport data to customer service, who told me that they would send the update to officers.
I have called MoM many times and customer service officers told me they would request to expedite the process. But both my passport update and application are still pending.
My internship is supposed to start next Monday (28th January) and I already have postponed it by a week because of the visa process (at first I was supposed to start on January 21st).
Of course I told this to MoM but I still don't get any update ....
Have you ever been in a similar situation ? Or do you know what I should do ?