We've applied for ebilling and this has just been completed.
However, at the end of the process, we had an email from the ebilling department saying "on your husbands name we can see another water bill, are you sending the bill, have you got a tenant?", giving an address.
This was a bit of a shock as we've only ever owned one property, and know nothing of the other.
I told them that it's nothing to do with us and they say the info came from the municipality. We don't want to be charged for something that isn't ours.
I emailed the land registry, apparently I can apply for a Search certificate for my husbands name.
Can anyone help? This is causing sleepless nights. How do we prove that we don't own the other property? What details should I give the land registry?
Thanks
Lisa
