IT Manager/Program Manager

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What I am looking for
Contract types Fixed-term contract, Permanent contract
Working time Full time, Part time
Experience Expert

I am fortunate to have a strong background in a broad area of information technology and humanitarian fields. My career has taken me to a number of places in the US and various countries around the globe. My 20 years in IT and humanitarian work has allowed me opportunities to hone my leadership skills. Today, I use my leadership skills not only in IT, but in volunteer work, too. It is very rewarding to help those in need.
Demonstrated success in some of the following areas:  As Manager of Support Services of a healthcare company, created first ever detailed metrics for the company. The tracking of daily, weekly, monthly, and yearly metrics enabled the leader to make a strong business case for hiring more resources, increasing the budget, adjusting hours of operation, and other changes.
 Created processes to help organizations effectively reach objectives  Leads a team of project managers responsible for major call center projects for the Internal Revenue Service (IRS) (the largest call center environments in the world).
 Led sensitive IT projects such as the Affordable Care Act (ACA) for the IRS.
 Serves as development partner for a NGO based in Uganda.
 Led successful projects in Uganda related to widows, single mothers, and vulnerable children.
 Projects in Uganda have caught the attention of the First Lady of Uganda. She gave a donation for the main project in Oct 16, 2015.
 I have taken the initiative to build a network of contacts throughout Uganda.
 Organization supports over 500 women and children in several branches in Uganda.
 Serves as Project Advisor to another NGO based in Atlanta with a focus in Zambia.
 I am active in Rotary International and I am the chair of international projects for my club.
 I am a board member for a nonprofit called Contenders of Africa based in the USA.
 Masters’ Degree in Project Management (Drexel University, Philadelphia, PA, USA)

IT Management, IT Project Management, and NGO Project/Program Management
Masters Degree in Project Management - Drexel University, Philadelphia, PA.
Language(s) spoken

English (Mother tongue)

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Marlon Malone

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