Hi All,
I have taken Renault Flueance back in 2012 from Gulf Advantage Riyadh through ANB Car Leasing Finance, I have cleared all my payments in the last 5 years only final payment was due (overdue for 7/8 Days) car has been taken by ANB Recovery and collections department without informing or giving any official notification.
When approached ANB Collections Office at Olaya Road branch they asked me to apply for a loan for the remaining Final balance, When I did that they have sent me aa sms message stating application awaits approval which will take approx. 10 business days or more
My car is under their possession and they refused to return until they have a conclusion or approval from their management.
Please advise what could be the best solution to obtain the car and what's the process for such an issue.