Loss my simcard

@fajaraldida

Salam Fajar.

after serving your 7+3 days of quarantine, go directly to the main telco. Inform them your intention and why. I believe it can be done.  If you are fluent in speaking n reading Chinese, there's no qualms.

Wassalam

Alina

@AlinaBMY

Salam Alina,

thanks for the advice. Unfortunately, I can't speak Chinese but again thanks for the advice. I will try to back to the counter i bought the sim card last time in the sea world, Shenzhen, hopefully they still keep my data, so I only need to show them my passport without any police report letter.

Again, thanks.

best regards

No worries sister.

I have been in your shoes. I had to travel back to the previous province where I got my SIM card. Unwise.  Alternatively, purchase a new SIM card and create your WeChat account with previous password. Otherwise, call customer service for best option.

@fajaraldida Hi,

Why don't you try to buy a new one? Lots of choices, NOT expensive.

Good luck.

Matthew

@王先生 hai, becouse my wechat account link to my old no and i forgot the password so I cant log in. The another way to log in to we chat is using otp send to my old no.  If i cant get this old no, i need to make new we chat account, need to register back to bank my new no. To using wechat paid, and i will lost all my contact inside  my old wechat.