Important telephone numbers to have in Shanghai

Updated 2014-01-09 07:38

Being in a foreign country can be daunting, especially if you don’t speak the language and don’t know the customs. Here is a list of some handy telephone numbers to have whether it’s to call the police, taxi, or need some translation help.


Police: 110

Fire brigade: 119

Ambulance: 120

Direct Enquiry: 114


Shanghai Railway Station: 95105105- book tickets and make reservations for Shanghai Railway Station

Taxi Service: 96822- If you have more than three companions, you can phone Dazhong's call center to book a bigger taxi, which can accommodate as many as seven passengers. The fares are the same as ordinary cabs.

First-Aid: 120

Ctrip: 400 619 9999- China's leading online travel agency.


FREE translation help: 962288- This number is every foreigner's favorite! You call this number and speak to a Chinese that speaks fluent English, tell them what you want, and then pass the phone to the nearest Chinese person and they explain to them what you want. It's very useful for getting directions, ordering food etc.

FREE address help: 106695882929- This number is very useful for when you want a Chinese address. Simply text the name of the place you want to go to this number, and if there is more than one located around you, they will ask you which one you want. You text back specifying which one you want and they text you the Chinese address. Useful for when you want to take a taxi somewhere because most taxi drivers don't speak any English.

Customer service

Post office: 11185

Mobile: 10086

Telecom: 10000

Unicom: 10010

We do our best to provide accurate and up to date information. However, if you have noticed any inaccuracies in this article, please let us know in the comments section below.