I really need some help!!!
Last week, I ordered a pair of shoes on a Dutch website, but it turned out to be from a company in Shanghai.
When the shoes arrived, the package was totally broken and the shoes were FAKE and had NO QUALITY AT ALL!!!
I paid €283 euros for them!!!
I contacted the company (because the website said return is possible within 7 days) but they simply answered me that returning is not possible!!
I feel so disappointed I really don't know what to do!
Can anyone tell me what to do to fix this problem? 
Heeeeelp!! Please!!!
jana007
17 June 2012 12:59:44
4
Reds831
17 June 2012 13:29:02
45
I think you're cheated by the company. It could happen sometimes when you buy things online. The company can make a good website to give you the impression that they're really a good one, but you don't know. For online shopping, better choose some famous ones. I don't think you can get the money back unless you find the company. or through some legal actions.
Be carefull when you shop online.
jana007
17 June 2012 13:32:54
4
I don't think the police here will do anything about it.. Nor will theirs
Reds831
17 June 2012 13:50:57
45
Neither do I.
leehuia
18 June 2012 07:25:54
18
You can try to get in touch with the Shanghai Administration for Industry and Commerce - they have an internet fraud investigation division. I'm not sure if they would be able to help in individual cases, but at least there is some hope and maybe you will get some guidance. Here's a link to the contact section of their website http://www.sgs.gov.cn/sgs/en/contact.jsp. All the best!
jana007
18 June 2012 08:08:51
4
Oh!! I didn't know that! Thank you!!!
Life_is_good
19 June 2012 09:19:40
32
your pay is tuition fee
jana007
23 June 2012 01:56:18
4
Yeah definitely
Subscribe to this topic
Articles to help you in your expat project in Shanghai
Customs regulations in China
Before zipping up your suitcase and heading to the airport, make sure that what you have in it can be legally ...
Buying property in Shanghai
Shanghai has continually appeared close to the top of the list of cities with the most expensive real estate in ...
Accommodation in Chongqing
Chongqing is an important city in southwest China. It is home to over 30 million people and is considered to be ...
Finding work in Shanghai
Shanghai frequently tops the list of the most desirable destinations for expats in China — in no small part ...
Accommodation in Dalian
Dalian is the biggest city in Liaoning province. The city is home to over six million people, many of which are ...
Dating in China
Meeting new people in a foreign country can seem overwhelming at first. But you shouldn't let fear stand in ...
Open a bank account that suits you
Discover the best international banks to manage your money securely.
"