Customer care in Kenya

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Kenya and try to understand how things work in the country.

How would you describe your customer service experiences in Kenya?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Kenya?

Thanks for sharing your experience,


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