This foreigner is not eligible for issuance

My pass is approved. But this error has occurred when issuing the pass. Any idea about this?
What error? Why? Who told you?
I have the same problem with issuing an approved DP for my spouse. The DP renewal was approved in early April, but we can't issue the pass since then. When HR person in my company is trying to issue the pass we see the following error: "Unfortunately, this pass cannot be issued. This foreigner is not eligible for issuance".
We have called MOM multiple times, wrote a lot of emails, got few case numbers but the problem still exists.

@beppi HR informed me. There is no reason specified.

The employer should contact MoM to resolve this issue.
If that is not possible, you could try to visit MoM in person to have the pass issued.

@wevafe6827 Did you get any feedback from MOM about this issue?

@tapxedotmoc Yes. Issue is resolved by the MOM and pass got issued.

@Guest45096834 thanks for the update, would you mind sharing on whats the issue? perhaps we can learn from it just in case it happenned to us! thanks in advance!

Hello hellojojo,

Please note that Guest45096834 is no longer a member of this forum.

Should you have any questions, feel free to start a new thread on the Singapore forum to ask them.

Cheers,

Cheryl
Expat.com team