EP rejected after 2 months, appeal pending

Hi friends,

I would like to get some advice from you regarding my current situation.

let me describe my situation.

2020
3rd July - I got an offer through an agency called Nicoll Curtin for the client Equinix, while I was working for my ongoing contract for MSIG Insurance (client) and Augmentsol(Employer agency).

7th July - Nicoll Curtin submit the EP application to MOM.

24th July - MOM requested additional documents from Nicoll Curtin on 24th July including 3 documents from agency side and one from client side they called it as client letter. i chased them for more that one week to make them submit their document asap but they took more than one week to submit documents.

4th August - Nicoll Curtin submitted those documents.

12th August - My ongoing contract with client company named MSIG Insurance ended on 12th August, and that EP has been cancelled by the Employer agency Augmentsol on 13th August, I got the social visit pass valid until 12th September.

25th August - MOM rejected the Nicoll Curtin EP application.
- Nicoll Curtin chased MOM and found MOM need more documents including contract between Nicoll Curtin and Equinix but informed me few days later they don't know how to submit those documents to MOM and they chased MOM and found out they have to use MOM iSubmit portal. But Nicoll Curtin told me later they couldn't submit the documents because MOM iSubmit portal is giving error while submit documents so I did a test on that portal and i was able to submit a fake document, I updated Nicoll Curtin that I was able to submit a fake document via MOM iSubmit portal.
- My social visit pass also was going to expire on 12th September, so I called MOM hotline and learned I have to submit the extension for visit pass through my previous Employer (Augmentsol) within 1 week of visit pass expiry. My new employer agency (Nicoll Curtin) also volunteered to submit the visit pass extension application to MOM.

3rd September - Finally Nicoll Curtin was able to submit documents using MOM iSubmit portal and Nicoll Curtin also submitted visit pass extension to MOM same day.

8th September - I asked Augmentsol to submit visit pass extension as a backup, after chasing them many times they too submitted visit pass extension application to MOM on 8th September, but after that they were not willing to chase MOM.

10th September - Nicoll Curtin informed me that MOM asked for a flight ticket which should be scheduled not later than 30th September, i purchased a flight ticket for 30th September using Kayak.com (actual online ticket thru kiwi.com) and the available flights had 2 transits. So the one I bought has the route as this, Singapore -> Kuala Lumpur Malaysia(transit from Terminal 2 to Main Terminal) -> Bengaluru India -> Sri Lanka, I sent the ticket to Nicoll Curtin and they submitted to MOM on 10th September.

11th September - I was able to buy another direct flight ticket to Sri Lanka thru Sri Lankan embassy in Singapore. That ticket for Sri Lankan airlines for the emergency evacuation flight scheduled on 18th September, I purchased this ticket as a backup because I didn’t had a good feeling about 30th flight with 2 transits.
- By 11th September MOM still haven’t extended my visit pass, and Nicoll Curtin said that they heard this funny thing(by the way it was not funny at all to me) from MOM saying the visit pass extension request has to made thru my previous employer(Augmentsol). Since I already asked Augmentsol to submit visit pass extension request as a backup, I told Augmentsol that they also will affect if I subject to overstay from 12th September. After realising that they will also get affected, they were in a hurry to contact MOM, but for some reason MOM had extended my visit pass by 11th evening, to be valid until 30th September for the request made by Nicoll Curtin.
- By 11th September I also got another offer from an agency called Collabera to IBM project for Singapore Land Authority. Collabera tried to apply an EP for me but got error. They cannot submit EP application because of the Nicoll Curtin appeal is pending. (Exact error message on the screenshot Collabera sent said: “This application cannot proceed as the candidate has an existing approved application/pending submission.”).

Today is 15th September - my EP still not approved by MOM, if the EP is not approved by MOM by 18th I have to make a decision to go to Sri Lanka by the direct flight or stay in Singapore until 30th.
- If I stay until 30th September and MOM still not approved my EP, I need to extend my visit pass again. Showing the reason to MOM that Malaysia won’t allow foreigners. Because the flight ticket I have has a transit in Kuala Lumpur from Terminal 2(AirAsia) to Main Terminal(Indigo Airline). This transit is not allowed by Malaysian immigration because of travel restrictions.
- So I have 2 choices, first option is to go to Sri Lanka on 18th September flight, or second option is to wait until 30th September and try to extend the visit pass if EP is not approved by then.
- if i choose first option: If I go to Sri Lanka on 18th and my EP approved by MOM, MOM might not allow me to come back to Singapore near future.
- If i choose second option: If I stay until 30th September, MOM might not extend again my visit pass, and I might subject to overstay until I get a flight to Sri Lanka, which i checked with Sri Lankan embassy in Sigapore and they said there are no other flights as of today after the 18th emergency evacuation flight.

This is my current situation and appreciate any suggestions.

This sounds very messy!
Your new employer "Nicoll Curtin" obviously does not know how to apply for a work pass and deal with MoM. If you want to avoid further frustration, you may want to stop your engagement with them.
A second work pass application is never possible (so "Collabera"'s was correctly rejected), but after "Nicoll Curtin" cancels theirs, "Collabera" can apply again - then the process will start again from Zero and can take 4 - 12 weeks.
How and when you return home (before STVP expiration, as it might not be extended again!) is up to you, and questions about transit in other countries are best asked in those countries' forums (or you ask their embassies).

Definitely Nicole Curtin is inexperienced in EP application and dealing with MOM, I asked them if they have good relationship with the MOM officer, Nicole Curtin's Key appointment holder said he was in contact with the same MOM lady officer who handles my case since last year, but don't know if they are in good understanding. If I withdraw the EP while the appeal is pending, MOM said it'll take same time as appeal processing. That's why I'm giving appeal process a chance. But now IBM opportunity has gone because they can't wait for 2-3 weeks. But luckily Equinix is waiting still.
I'm waiting until 18th and planning to go back to Srilanka, because I can't get visa from Malaysia for the transit for the 30th flight.
Fingers crossed 🤞.

Hi buddhi862,

TLDR, how long is it since your appeal? Im in a similar situation.

Sept 7 - EP applied
Sept 8 - EP rejected and appeal on the same day. TIl now still no update. MOM says 3 weeks (or more).  I already used my 1st STVP extension.

3rd Sep appeal submitted
Still appeal Pending, by today it's 13 days

May I know how did you extend the visit pass? My visit pass also extend on 11th September valid until 30th September.
(I'm looking for a second time extension of the visit pass, in case EP not approved or rejected by 30th September, my reason would be, the ticket I bought has a transit through Malaysia as described above, but Malaysia does not allow foreigners inside the country, need to check with MOM)

buddhi862 wrote:

3rd Sep appeal submitted
Still appeal Pending, by today it's 13 days

May I know how did you extend the visit pass? My visit pass also extend on 11th September valid until 30th September.
(I'm looking for a second time extension of the visit pass, in case EP not approved or rejected by 30th September, my reason would be, the ticket I bought has a transit through Malaysia as described above, but Malaysia does not allow foreigners inside the country, need to check with MOM)

May I know how did you extend the visit pass? My visit pass also extend on 11th September valid until 30th September.
- First extension I asked my previous company to apply, which is valid til the 30th. Since I have pending appeal, I need to inform my previous company. Hopefully it will be extended again. Possible reason is my flight on the 30th was also canceled.

if anything, feel free to let me know any update in your end.

I think I was also interviewed for Equinix sometime in July. :)

May I know what was the reason for your EP rejection?
After 1 day you got the rejection result, for me MOM took nearly 2 months just to reject 😥

kubernetes wrote:

I think I was also interviewed for Equinix sometime in July. :)

😀 Singapore is small, I got the offer 2+ months back but for some unluck still waiting for EP, I think I got the wrong agency or wrong MOM officer 😥

buddhi862 wrote:

May I know what was the reason for your EP rejection?
After 1 day you got the rejection result, for me MOM took nearly 2 months just to reject 😥

kubernetes wrote:

I think I was also interviewed for Equinix sometime in July. :)

😀 Singapore is small, I got the offer 2+ months back but for some unluck still waiting for EP, I think I got the wrong agency or wrong MOM officer 😥

No reason at all bruh. I actually have another offer but problem is company B cannot submit new EP application due to existing appeal.

Dilemma now is should I cancel my appeal OR fresh new EP application? :unsure

Either way both choices will take time - and 2 weeks before my STVP expired.Withdraw appeal (may take time) and 1 week already passed waiting for the appeal.

kubernetes wrote:

No reason at all bruh. I actually have another offer but problem is company B cannot submit new EP application due to existing appeal.

agent company can check the reason, for mine the reason was MOM asked for additional documents which were not asked in the first EP application

kubernetes wrote:

Dilemma now is should I cancel my appeal OR fresh new EP application? :unsure

my understanding is we have to get the reason for rejection from MOM first, otherwise MOM site says if there are no additional information for appeal, there will be no change in the outcome.
Me also now waiting for appeal without withdraw, because there is no guarantee that new EP from new company will approve, so if i withdraw the appeal I only have one chance with new EP only.

buddhi862 wrote:
kubernetes wrote:

No reason at all bruh. I actually have another offer but problem is company B cannot submit new EP application due to existing appeal.

agent company can check the reason, for mine the reason was MOM asked for additional documents which were not asked in the first EP application

kubernetes wrote:

Dilemma now is should I cancel my appeal OR fresh new EP application? :unsure

my understanding is we have to get the reason for rejection from MOM first, otherwise MOM site says if there are no additional information for appeal, there will be no change in the outcome.
Me also now waiting for appeal without withdraw, because there is no guarantee that new EP from new company will approve, so if i withdraw the appeal I only have one chance with new EP only.

Managed to speak with Company A HR and this is the screenshot

"Your application is not successful. If your candidate is currently in Singapore, you may wish to submit an appeal for our consideration"


My guess is if you're on STVP, MOM will reject you right away - thats why above mentioned reply is sort of auto generated and MOM ask HR to appeal right away.

Hopefully both extension  and appeal will be approved.

Got a similar reply on my rejection
If your candidate is currently in singapore, you may wish to submit an appeal for consideration.

Reason for rejection as per HR, mom has detected im on stvp and they assume i am already in my home country. Appeal submitted with all the same application form but this time they indicated that im currently in singapore. Now will wait for the result.  Stvp will expire on oct 1. Planning to get extension by next week. Will update once get the extension and the result hopefully next week.

For SPass
Applied: 11 sep
Rejected: 18 sep
Appeal: 18 sep
Industry: engineering (construction)

Hi, can anyone advise me on how I can further extend my stvp. I have a pending EP application which was submitted last 10 Sept. until now still on pending status. My stvp will be expiring on 27 Sept ( 2nd extension already).  thank you

Spass
EP Application : 10 Spet
Status: Still Pending
STVP validity: 27 Sept
Industry: Construction

My visit pass was going to expire on 12th, For me MOM extended on 11th Sep, just one day before the expiry, MOM extended till 30th, when I called MOM hotline one week before the expiry, they told that I have to make the online extension request thru my previous employer who cancelled the EP at that time, my new employer made the request one week before the expiry, and my previous employer made the request 4 days before the expiry (MOM advice to request extension within 1 week), my previous employer didn't want to help me that's why I had to request thru new employer, but on 11th I reminded previous employer that if I overstay he also will affected(tip :)), then he followed up with MOM just 1 day before the expiry, but at that time MOM already extended my visit pass for the request made by new employer, MOM requested a flight ticket for the extension which I bought dated 30th Sep, and submitted thru new employer.
I heard that MOM extended the visit pass over the counter too. For that they charge $40 as I heard. You can try that if the online extension thru previous employer thing doesn't work.
Appreciate if you post how you were able to do it after you do it.

So if new employer will request for the extension of visit pass MOM will ask for a flight details? Is it the same if going to MOM personally to extend it?

For online extension by ex/new employer MOM asked for the flight ticket.
Extending over the counter I personally didn't do, but one of my friends said he did few months back, at that time no flights/travel restrictions.

Only second time extension can be accepted if your country has travel restrictions and there is no flights from Singapore. Or else any major health issue which needs to be treated here or may be considered for a pending current work pass renewal.

Other than the above, very unlikely ICA will extend anyone’s visit visa (for a second time) without any strong rationale. Employer can’t ask for extension because your work pass approval is pending. No employer would ask ICA for that. Good luck

When I called ICA, they ask to contact MOM since I worked in Singapore and EP has been cancelled

Your case is different to those are obtained STVP while waiting for their work pass approval.

You were working under EP, so MoM can extend your default 30 days stay post EP cancellation. Again, it will see the rationale before it extend. The strong rationale is that your country has imposed border closure due to pandemic so there is no other way you could go back to your country. Hence, MoM has to provide a temporary extension. Good luck

Hi was anyone of you experienced that mom asked to reupload your diploma? They already have the record of it since my first job. Thank you.

Hi guys,

today afternoon got the call from my agent, my EP got the approval, finally after two and half months long waiting and so many heart attacks 😅.

The decision to stay in Singapore, extending the visit pass was the correct decision. I was thinking to go back to Srilanka on 18th, but 4 days later approved. If I went Srilanka it would have been hard to come back.

Timeline summery
7th July EP applied
One and half months later EP rejected
3rd September appealed
2 weeks and 4 days for approval after appeal

Good luck guys, don't give up

Congrats!

buddhi862 wrote:

Hi guys,

today afternoon got the call from my agent, my EP got the approval, finally after two and half months long waiting and so many heart attacks 😅.

The decision to stay in Singapore, extending the visit pass was the correct decision. I was thinking to go back to Srilanka on 18th, but 4 days later approved. If I went Srilanka it would have been hard to come back.

Timeline summery
7th July EP applied
One and half months later EP rejected
3rd September appealed
2 weeks and 4 days for approval after appeal

Good luck guys, don't give up

Congrats!!

buddhi862 wrote:

My visit pass was going to expire on 12th, For me MOM extended on 11th Sep, just one day before the expiry, MOM extended till 30th, when I called MOM hotline one week before the expiry, they told that I have to make the online extension request thru my previous employer who cancelled the EP at that time, my new employer made the request one week before the expiry, and my previous employer made the request 4 days before the expiry (MOM advice to request extension within 1 week), my previous employer didn't want to help me that's why I had to request thru new employer, but on 11th I reminded previous employer that if I overstay he also will affected(tip :)), then he followed up with MOM just 1 day before the expiry, but at that time MOM already extended my visit pass for the request made by new employer, MOM requested a flight ticket for the extension which I bought dated 30th Sep, and submitted thru new employer.
I heard that MOM extended the visit pass over the counter too. For that they charge $40 as I heard. You can try that if the online extension thru previous employer thing doesn't work.
Appreciate if you post how you were able to do it after you do it.

What's the process of STVP extension through the new employer?  And whats the timeline, is it 1 week also?

Congrats and good luck!

kubernetes wrote:

What's the process of STVP extension through the new employer?  And whats the timeline, is it 1 week also?

They submitted online form, MOM hotline also helps to find the form, even though MOM approved the new employer stvp extension request, they informed agent correct party is the previous employer, ya request within 1 week

Hi, can i know what happened?. Was the EP approved?

2 months to reject ? Did they ask document? Was it Pending then suddenly reject

Bro... for me also happed same as you. I call mom and said my employer didn't agreed to exted my stvp. So mom created a case om there database. Also mom directly proved me my stvp.

If employer doesn't ok to help up we can directly deal with mom and able to get stvp extend.

Cheers....

Hi there I need your kind advice and help. to extend the stvp you need the old company to send the extension request. The old company is saying no because apparently the stvp extension is only valid for work pass renewal or travel challenges. even if there is a pending ep application apparently this doesn’t count as a “renewal”. any tips/suggestions?

Your ex-employer is correct: The 30-days post-EP SVP is not renewable under normal circumstamces. During the Covid crisis, they did renew such SVPs in cases where no travelwas possible (e.g. all flights cancelled). This is not the case any longer, so you'd have to leave the country and wait abroad for the result of your new EP application.
It is better not to resign before the new EP is approved!

You can stay in country if ep is pending

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