I'm not talking about government offices because the governmend decides their staffing levels, but why do Filipinos just accept standing in line for so long in stores like SM who are happy to take their money but never adequately staff their tills. I've lost count of the times that I have left my basket or shopping trolley there and walked out in disgust. Whereas most Filipinos just seem happy to stand in line for an hour or more and just accept poor service. My local SM has 30 or more tills but they never seem open more than 10, even when people are queuing in the aisles halfway up the store.