Receiving packages from America...anyone else experiencing this?

I have been living in VN for going on 5 years now. when I first arrived here and ordered something from America FedEx would just knock on my apartment door with the package and I would pay the tax and that would be it...no problems. since then it has been getting increasingly more difficult to get that package from FedEx to me. example: I ordered some books (a small quantity) and had to go to the Information and Communications office and get an import license for 8 books! I ordered some bath wash and hand lotion (10 items) and now I have to go to the Food and Drug Administration to get these items cleared! I ordered an electric toothbrush (clearly marked on the invoice) and they tell me that there is no tooth brush in the actual package! maybe someone has an explanation for all the increased paper work....just asking