I had 2 expat clients (one Indian and one Australian) who refuse to pay for the lessons we provided, both worth less than 60 USD. They have promised to pay for the service and have not managed to pay it till now and it's been more than 3 months. We have sent them lots of email for reminder but they just ignore our messages - seems they just don't want to pay. We know that it is just a small money and might be nothing to them but we are just a small business so that money really means to us and we think that we should get paid of the time we spent for the work.
The Indian lady even accused us of trying to scam her by copying her signature but after we gave her some proofs then she admit that it was her mistake. She promised to pay the lesson asap but it turned out that her bank account had problem and she would pay it soon, she said. Sadly, she ended up blocking my WhatsApp after we sent her another reminder. While the Australian cancelled some lessons without advance notice so the tutor has already arrive at their place and spent time in traffic and transportation. It might be that he is not very happy to pay for the cancelled lesson - if he feels that way, at least he should still pay one lesson he took. We also have already informed them about cancellation policy in advance and they said they are ok with it.
If they don't have the money to pay it or if there's other reasons that make them don't wanna pay, they should just tell us, not ignoring us like this. Seems like they are people who never have any respect to others and it is sad to see that kind of behavior. I know their Facebook and also the company they are working at but so far we only contacted them via email and WhatsApp. And we are trying to be patient to face them and don't want to disclose their profile but we are still very annoyed with them.
Does anyone have similar experience? Any suggestions will be much appreciated. Thanks.