Higher education Equivalency certificate

Hello Everyone.

Iam from Medical field working as Radiology technician. Can any one help me to find out what needs to be as ,when Ian trying to register my profile on mohe website it says my civil id already exist in system, hence I can't creat it.

I also tried to click for change password but it is also not working.

What should I do in this situation.

Also please explain how this mohe higher equivalency works what is this process actually.

Is it really compulsory for the renewal of visa?

Can't understand what all is going on.

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