EP Online showing no record found with Travel Document?

Hi, had a quick question regarding the EP Online checker here:
https://eponline.mom.gov.sg/epol/PEPOLE … tAction.do

I am able to check on my current status using my FIN number, which shows it as Pending. But what was weird to me is that when I try to do the same using my Passport number instead, it shows no record found.

Is this strange or somehow normal? My application has been pending for 3 weeks now. I am wondering if there is any cause for concern here at all. Thanks in advance for the info!

No concern, possible reason you may be checking incorrectly. But, as long as using your existing FIN in EPOnline shows application status is pending, then there is nothing to be worried. Good luck

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