Exit re entry visa Saudi.

Hi friends. i m in a difficult situation now. Need anyones assistance at this time. My wife going final exit and already issued final exit for her. we both planned to go together on same date because she is pregnant and she cant travel alone.. now there is one more week remains and my HR tried to issue exit re entry for me and re new my i qama bt they can not do it in system it says my wife shoud exit from airport emigration counter then only can issue exit rentry visa for me and can renew my iqama
I dnt hve any idea wat i ll do in this situation and verymuch tensed as well as i cant allow her travel alone at this stage. Please share your thoughts if any one gone through such situatio. pleade adivse if there s any option to get my exit re entry visa

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