refund etemad visa fee

Asslam walekum to all
I need some information if any body share your experience
I issued and stamped on passport  2 year multi entry family visit visa(KSA)from Pakistan
After that i have some domestics issue so that  I don't want to bring my family now and need cancelled issued visa
please tell me how to refund money from Etemad.(If its possible)


thanks and appreciate your kind support

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