HAAD User name Password

Blessed day everyone!

Can someone help me. Im currently working in a clinic and Im about to renew my haad license. But when I checked Icant log in in my HAAD account even if I use forgot password. My email and user name doesnt exist. Please tell me what steps should I do. I alredy tried emailing bpsupport haad. No reply for days now.

Or can anyone give me direct number of HAAD thank you.