"double-booking" charged twice for flights

Book it back?

Thanks for the warning. I'll remember never to fly  Airasia!

I flew with them.  I don't think it's the airline but who you book it with.

I fly AirAsia about 16 times a year on average , and no problems at all. 

Just a tip with ANY online booking with airfares, hotels, hire cars etc...always recheck the price ( including add ons )  and take a SCREEN shot of the payment page BEFORE you hit the CONFIRM button.     

If it goes through twice at least you've got proof of what should have been charged.

The Jetstar site in Australia is a maze of fees for extra services ALREADY charged , that you may not want or need.   Unless you go thru and delete what you don't want , you'll wear the cost.

Sometimes when a double charge has happened, the bank account will re adjust within 48 hours.

Good luck.