have got my son birth certificate from Jeddah 7 days ago but gender was written as "female". I immediately inform the officer just after receiving it. He ask me to retain original certificate with me and bring photocopy of birth certificate for filing. I handed over him copy and he informed me to come after 7 days at same time. Today i visited the office again and same person ask me to meet the Manager for the mistake. He said I can't do anything as in system it is locked and no changes are allowed. I can't understand Arabic and he can't understand English, so what ever was communicated I am writing here as per my understanding and need your help about this process. He said a 3 star Askari from Jawazat office will approve your request and send email to Riyadh for approval, once approved we will issue the new certificate. About that 3 star askari, no body knows where he sits in Ahwal Madni, how much time it will take- no idea......... can anyone help me out in this regard? and If anybody knows the alternative methods (agents) please let me know.
Manager confirm me that I don't need to visit Jawazat for this issue.