Shipping my shopping to Kenya

i am not sure what you mean when you say; 'How are the goods going to be retrieved from your company..........'

You need to find a shipping company who has access to a clearing agent in Kenya.  An online search is possibly the best place to start.  For smaller/lighter goods, you could consider a parcel courier (DHL, UPS and so on).  Unfortunately Kenya customs will charge duty on CIF rates (Cost + insurance + shipping), so duty can amount to more than 70% of the items value (and sometimes even more).  For some items, this makes shipping them rather uneconomic.

There are some agents that offer a shipping service for online shopping, but these are only UK, or USA based as far as I am aware.

Well , shipping To Kenya can become complaicted if  you dont use the right people;
usgshipping.com/index.php/shipping-to-africa-from-usa/shipping-to-east-africa-from-usa/shipping-to-kenya-from-usa

This article will give you full INFORMATION form A to Z.
Good luck