Customer care in Slovakia

Last activity 12 September 2016 by CharlesCIMETIERE

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PriscillaViP31 August 2016 09:30:59

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Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in Slovakia and try to understand how things work in the country.

How would you describe your customer service experiences in Slovakia?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in Slovakia?

Thanks for sharing your experience,

Priscilla

BrianJorgesonNew member05 September 2016 06:04:44

After sales customer service in Slovakia is non existent. When you are spending money they are very nice to you. However, if you have a return or some problem with your purchase they instantly transform into the rudest most ignorant person you will ever meet. There is no such thing as exchanging your faulty product for a new one, they will send away to decide that you were wrong anyway, and this takes a month.