Business etiquette in Bulgaria

Hello everybody,

As you know, professional habits may differ from one country to another. In order to help newly arrived expats better understand their new professional environment in Bulgaria, we warmly encourage you to share information and insights about the do's and don'ts in the workplace.

For instance, are there office manners? How do you greet your co-workers? Do you greet your management differently? Is there a dress code? Particular rules to observe? Maybe a professional body language?

On another level, what is key for a successful professional meeting? Are there any steps to follow? How do you a start a negotiation?

In other words, what are the most important things to know for a successful professional integration in Bulgaria?

Thank you in advance for sharing your experience!

Julien

Hi Julien,

The business etiquette here is the same as in anywhere else. Depending on the type of business you are in however, it is more acceptable to be "flashy" here, sometimes to the point of being crass- expensive suits, cars, and watches if you want to be taken seriously, similar to what it is in Russia and Eastern Europe.

Greetings are always a firm handshake between men (a hug if you are close, kiss on each cheek if you are extremely close), soft handshake between a man and a woman, kiss on the cheeks if you are close- never a hug unless she's your relative. If you work in an office, the greeting is almost always a handshake between coworkers, and a handshake IF it is offered first by the management. The worker never offers the handshake first.

You question about negotiations and an office meeting are quite general, if you ask something more specific I can try to help. 

Another thing, gifts are never acceptable between men, unless it is for a birthday party you are invited to, and then a good whiskey will suffice. A gift of a good cigar is acceptable if you are smoking one.
A small gift (wine, nice chocolates, even perfume, NOT flowers as this is considered romantic) for a female in a lower position (clerk, receptionist, secretary of a business partner) is very acceptable if you are in a higher position, and will guarantee you preferential treatment. Never give flowers to a man, for any reason.