Error in MOI site

I tried to issue exit re-entry visa for my wife through the MOI website, but even though the old Multiple exit re-entry visa has expired, the option for "Issue Visa" is not showing. Instead there is a option of "Cancel Visa".

Is this an error in the MOI website or it is normal that first we have to cancel the previous expired exit re-entry visa and then issue a new visa. Appreciate your help in this.

Thanks,

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