Urgent Urgent help with STC Mobile

Do you think in the consumer court(if it exist here) you will find people speaking English ??? 
Take someone your friend or colleague who speaks Arabic to the STC office and try to explain the situation.


Max

SERIOUSLY! None of them seem to know their job with STC I had trouble with them too! they have subscribe me for various offers and when the offers is finished they did not inform me the offers expired so I had a shocked I had to pay lump sum of money as well! No point arguing with them! as its goes on and on and if you don't pay your bill, it will carry on until you leave. And you still have to pay it in the end. You'll be lucky to get justice with this people!

That's sad , they don't understand Arabic properly 

And you know people are so arrogant , specially when you're an expat who doesn't know arabic , they'll eat your money !


You should've asked more details , months of payment , etc , other charges !

I guess it was 99/Month , but Prepaid for a year maybe 

You should have a talk with the manager in the store , take your friends who speak professional arabic !

They'll rectify your problems for sure !

sad to hear these customer complaints.

there is a language barrier here in saudi. and that's a company problem to address as a result of more saudis employed but no interpersonal skills with expatriates more so in the english language.

but let's go back to his problem, yes you have to pay the amount registered under your friends iqama id. i think you were given a better service with that amount. what can you do with a 99 sar subscriptions, it wont last long.

Sorry to hear that, the staff at STC  are usually good but I guess only if they understand you!! Language is still a problem in this country,  but the offer you got is the same thing as the 300sar  but instead of , 3 month is for a year so it isn't that much of a problem