Job in Poland, Warsaw

Helpdesk operator with knowledge of Swedish or Danish, Dutch, Finnish, German, French, Italian



The position will be located in: Warsaw
Nr Ref. H/WW/09



Please apply by sending your current CV in Polish or English with reference number
mail: warszawa[at]ol-polska.pl

Call desk operator

with knowledge of Swedish or Danish, Dutch



The position will be located in: Warsaw

Nr Ref. H/WW/09



Responsibilities:



    receive and action direct telephone, email requests for service in accordance with the Call Desk procedures, answering calls in a professional and personable manner of division in Denmark
    monitor and record the response of Technicians to Help Desk requests and to ensure customer satisfaction with the service
     control the administration of Planned Maintenance system, in accordance with standard procedures including the issuing and tracking of Planned Maintenance dockets
    maintain database for all user's calls, status and resolution

     

    Qualifications:
    Fluent (spoken and written) one of languages: Danish, Swedish, Dutch, Finnish
    Good knowledge od english
    Experience in callcenter would be a great advantage
    At least High school level education
    Basic knowledge on Windows, MS Office
    Good IT skills including MS Word, Excel, Power point and Project.
    Good level of interpersonal and customer relationship skills

     

     Our Client offer:
    great carrier path
    work with effective team
    work in international environment

    Please apply by sending your current CV in Polish or English with reference number