Customer Service ( Dutch/ Belgium/ french)

Posted last week
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Contract types Permanent contract
Working time Full time
Language(s) spoken Dutch (Mother tongue), French (Mother tongue), German (Fluent)
Salary range - Salario: 20.000€ bonus mensual tickets de comida

The company became the first company to protect TV cathode ray tubes in the early 1950s, followed by kitchens and central heating in the 1970s. Now we look after over 600 different types of electrical items for 16 million customers in 15 countries around the world. Located in Madrid

Answering Inbound calls of Dutch or french clients with a repair request for appliances.

The Agent should have a strong commercial profile, capable of making sales and hitting targets.

Adding to this, the Agent should also be responsible for the Customer Service and claim handling of our services.

-Registration of client´s details and information

-Making sales and offering extended warranties to the clients

-Booking repairs and appointments for the clients
Able to effectively communicate to customers. Dynamic, rigorous, diplomatic and highly communicative. Easy adaptable to different partners. Teamwork, proactive and excellent customer service skills.

Customer service experience

Dutch Speaker
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