Wholesale Customer Service Specialist with German

Posted last month
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Experience Senior
Contract types Permanent contract
Working time Full time
Language(s) spoken German (Mother tongue), Spanish (Fair), English (Fair)
Salary range -

Would you like to work for an international company?

Do you feel like starting a new project? If you like a challenge and you are motivated to work in an expanding company, in a stimulating and young work environment, we would love to meet you!

We want you to be part of our team because we know you have that creativity, enthusiasm, and attention to detail that we seek. If you are ready for your next challenge, you only have one step left to do submit your application!

Goal of the position: You will be part of our dynamic and dedicated Wholesale Customer Service team, servicing our Wholesale customers worldwide. You will follow up the whole order to cash process of German and German speaking accounts.

Main Activities:
· Order entry & follow up
· Order book management/orders to cash conversion
· Responding to German wholesale customers’ queries by telephone or email
· Responding to sales agents queries by telephone or email
· Handling wholesale customers’ complaints and returns
· Liaise with Sales, Logistics, and Finance (AR)

· Minimum 1 year of experience in a similar position, ideally in the Fashion Industry
· Native German speaker. Basic skills in English and Spanish
· Advanced MS Excel skills
· Experience with SAP is a plus
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