Teleoperatives/Telesales Agents

Posted 3 months ago
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Experience Expert
Working time Full time
Language(s) spoken English (Mother tongue)
Description

Job brief:

We are looking for an enthusiastic Telesales Agents to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales agent must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Enter and update customer information in the database
Take and process orders in an accurate manner
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Keep records of calls and sales and note useful information

Skills
Requirements:

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone (not essential)
Ability to learn about products and services and describe/explain them to prospects
NATIVE ENGLISH, additional languages are an advantageous
Excellent communication and interpersonal skills
Confident
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA
Account Management
Ability to work under pressure
Highly motivated and able to work on their own initiative.
Diplomas
High school diploma; BSc/BA
Interested in this ad?
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Giant Marketing SL
Daniya
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