Danish Speaking Service Desk Representative

Posted last week
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Experience Junior
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Advanced)
Description

Our partner company is looking for Danish speakers!

Tasks:

-Providing technical 1st level support for multiple projects
-Receiving end-user calls
-Provide first level resolutions for EUC and Business Applications
-Ticket creation/ Categorization / Prioritization
-Ticket escalation to respective Support Group
-Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps
-Ticket update and closure

Skills
-No IT background required, training will provide the necessary technical knowledge
-Advanced English and fluent Danish language skills
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Orsolya Csekő
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