Dutch speaking Customer Service Agents (Inbound)

Triskel Consulting
Posted 3 months ago
76 Visits
Description

Who Are We Looking For?

Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!

Responsibilities:

• Initial Training for 6 weeks

• Respond to inbound calls from customers regarding technical queries and solve them in the best manner

• Escalate more complex issues to the technical department as required

• Document and update the CRM with the required information to ensure a proper follow up till the ticket is fully solved

• Identify opportunities for upselling/crosselling

Requirements:

• Strong communication skills in Dutch and English

• Ability to communicate professionally, enthusiastically

• Solution-oriented.

• Quick learner with the capacity to process information efficiently.

• Independent worker who enjoys challenges and maintains focus on customer satisfaction.

• Previous experience in customer service is a definite plus.

What is on Offer:

• A rewarding experience abroad that will enhance your professional and personal growth.

• Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI's are met)

• Comprehensive, paid training and ongoing support from your trainer and team leader.

• Friendly and supportive work environment, with opportunities for team bonding through social events.

• Long-term employment with stimulating challenges.

• Competitive salary

• Additional benefits including a fixed project bonus, performance bonus, and private health insurance.

Skills

Dutch speaking and English

Experience in Sales or Customer Service would be ideal

Availability to work on shifts and weekends on rotation

Job offer details
Experience
Junior
Contract types
Permanent contract
Working time
Full time
Language(s) spoken
Dutch (Mother tongue), English (Fair)
Salary range
EUR 18000
Contact
Similar ads
Call Center Team Manager
Alorica
4 weeks ago
German-speaking Inbound Sales Specialist
Workster.Jobs
last month
NL or DE Travel Customer Specialists
Cross Border Talents
2 months ago