Sales Manager

Posted last month
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Experience Senior
Contract types Fixed-term contract
Working time Full time
Language(s) spoken English (Mother tongue)
Description

We are looking for an experienced sales professional to manage the sales and promotion of Pandaw Expeditions worldwide. This Sales Manager will lead on group and charter bookings as well as serve as key account manager for agent bookings, ensuring maximum occupancy and profitability of Pandaw products. You will also manage the inbound enquiries team, providing timely and accurate responses to guest and agent queries and bookings in line with Pandaw's service standards. To be successful in this role, you should have strong interpersonal, leadership, and communication skills and knowledge of travel and tourism, especially within cruises/river expeditions would be beneficial.

Key Responsibilities

- Manage charter and group sales of Pandaw products, responding to inbound enquiries and quoting as per agreed pricing structures
- Key account management of leading agent partners, assisting with sales queries and providing booking assistance
- Proactively review occupancy and develop campaigns to meet departure profitability targets
- Regular reporting and review of sales activities to management
- Competitor analysis and industry trend analysis to ensure Pandaw remains a leading expedition provider
- Management of inbound enquiries team, including training and performance review
- Work with our content and web teams to ensure marketing materials and activities are in line with sales goals
- Support the wider Pandaw team where necessary

This role will be based in our head office in Ho Chi Minh and will require frequent travel.

Skills
- 3-5 years of sales management, preferably within the tourism industry
- Strong analytical, organizational, and creative thinking skills
- Excellent communication, interpersonal, and customer service skills
- Knowledge of data analysis and report writing
- Experience in team management may be advantageous
- Excellent English language & writing skills

Please send us your CV to : jamestalbot@pandaw.com
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Pandaw Expeditions
Pandaw Expeditions
James Talbot
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