Clinic Manager/ Operation Manager

Posted 6 days ago
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Experience Expert
Contract types Permanent contract
Working time Full time
Language(s) spoken English (Fluent)
Salary range Negotiation
Description

Responsible for strategic and operational management of the clinic to deliver service excellence and profitability. Duties include:
• Managing floor operations to provide hands on support for patients flow as well as engagement to ensure best patients’ experience
• Ensuring compliance to protocols without compromising efficiency and effectiveness
• Maintenance of all equipment & facilities to ensure ongoing good condition
• Maintain cleanliness, completeness and orderliness of clinic at all times
• Managing duty rosters and shift work of staff to support operational hours of clinic
• Support marketing activities to promote clinic such as campaigns, events and partnerships
• Ensure readiness of clinic at all times for inspections from regulators
• Administrative tasks related to operations of the clinic
• People management including training, coaching and staff development planning
• Responsible for financial performance of clinic including business volume & productivity, expense management and profitability
• Liaison with head office for alignment
• All other tasks as assigned by higher management

Skills
Qualification in business management/hospitality preferred with proven experience in service industry.
Diplomas
Business management
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American Chiropractic Clinic
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