Customer Service Officer

Posted 3 weeks ago
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Working time Full time


Demonstrate how customers can send money using our services or assist customers requiring help
Provide complete information about our products and services
Generate customer interest in our products and services
Manage of all aspects of customer enrolment process
Be part of the marketing team to achieve the conversion and transaction targets
Collect feedback from customers on our products and escalate them as soon as information is acquired
Follow up on enquiries and sales opportunities
Provide the first point of contact for customers
Monitor competitor's activities and evaluate marketing events
Carry out customer surveys to understand demand and manage brand positioning
Manage & maintain the retail service standards

Able to work independently
Highly motivated
Excellent communication skills
Committed and be knowledgeable in our range of products and services
Customer service and sales oriented
Proactive in initiating conversation with potential customers to promote our products and create interest
Willing to work on Weekends & Public holidays
Willing to travel to different event locations

Generous incentives
Why Join Us?

Outstanding career advancement opportunities await our staff
We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
We practice vibrant and energetic office culture
To be part of a dynamic multicultural team
Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
Attractive salaries that commensurate with work experience
Job Type: Full-time, Part-time

This position is for a position in Singapore. Candidates must be willing to work in Singapore.

Candidates who are interested to apply, you may send in your resume to in PDF format.

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Pay2Home Pte Ltd
Pay2Home Pte Ltd
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