Hello good people!
A few weekends ago I ended up in a Krakow nightclub. When I tried to process a card payment, the staff claimed that the something went wrong in the payment process. Also the machine indicated this, as well did I get a SMS message from my bank that they suspected an unauthorized attempt - which strengthen my trust in the staff actually telling the truth. We tried multiple times, both by changing credit card, moving closer to the terminal reception area, another terminal etc. without any success. I gave up and went to an ATM and picked up cash after a while.
When I checked my credit card statement it emerged that a lot of transactions actually had been processed and I believe it is a scam rather than a matter of a technical error. I am unable to find the contact information to make an agreement with the club directly and my bank has requested me to attempt this before they can initiate a refund process.
Does anyone have an idea about how I can find company contact information in Poland, preferably per e-mail? The transaction details shows the great name "Proassess 2art".
Many thanks in advance for any type of support.
Cheers