Tax excess

Dear all..

In your experiences, how long does it normally take to process the refund for excess tax paid in the tax year? It says 30 working days on the website, but I want to hear from the citizens.

Have a lovely day :)

Gravitas? Anyone?

It took my wife about 2 years a few years back, but maybe they've improved the system. This was about 10 or more years ago. I've also had to pay extra taxes (which is the way I prefer).