please can some help me to understand because I am confused about my documents i made my fingerprint to renew my document on 2th January 2018 up till now when I try to check it online to know if is ready they said "ll documento di soggiorno non e presente in achivio" this is kind of weird to me this is my first of seeing this so i went to the Questure of Reggio emilia to ask them whats going on why whenever I try to check my document online it show me this because normally it as to show me that is on processing they said no problem that i should not worry but honestly i am worried can someone help me out to understand more about this ?