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SA VISA taking unexpectedly long - how much longer??

I applied for a long-term Visitors VISA (to work in film industry) at the SA Embassy in Moscow on 22.11.17. When my application was accepted I was told it would take about 1 week. It is now 01.02.18 and I am still being told on the phone the application is under process. I have missed my first day of work (as indicated on contracts provided), missed my proposed flight date etc. This is the first time in 20 years I decided to renew VISA out of South Africa ... any idea how long I can expect to wait? Could they hold on to my documents forever? (Massive over-exaggeration but the embassy cannot tell me how much longer all of this can be). Russian Passport Holder.

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