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Sponsership Transfer

I am from Dammam i got a job offer from a company from Jeddah and my new company send the sponsership transfer request on MOL online portal since 40 days ago when i followup with my old company they said they can not accept online because as  per the MOL there is problem in system since 40 days  Please advise me there is any other option i am trouble.

Regards,

Nope everything is online now you have to wait until problem resolved.

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