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bank loan payment

Hello everyone, my father had a loan and left ksa in 2016 and i want to continue the payment in monthly basis. I went to the bank to ask if the account is still active so that i can transfer money from my account to my fathers? But the personnel told me that they cant access he account because my father was not around and was told to contact the number given to me. Upon calling, the  customer representative told me to go to the bank.

I added my father as a beneficiary on my bank account. I want to know if it is possible for me to transfer (monthly through mobile banking) money from my account to my father’s account?

And if i do that, how will i know if the money im transferring is subtracting my father’s loan?

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