Kafeel / Sponser / transfer from yellow to green or high green

Assalam Alikum

i have been working with an employer since february 2016
now my employer is in yellow category and when i visited Moi website
it was written that
(Go to a green or Platinum facility by visiting or by calling 920011884)
the website is not opening and the number is not working.
i read on the website that the transfer from yellow to green is only possible when the peoson has spent 6 or more than 6 years in saudi arabia.
Can we really transfer without the concent of sponser as the company turns yellow or red?
or its all bullshit?

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