Online shopping in Belgium

Hello everyone,

Shopping online can be far more convenient and offer greater choice than going into shops, be it grocery shopping or retail.

Are there options for online shopping in Belgium? Which sites or apps do you use most frequently and are these local or international?

Are there particular products that are cheaper to buy online or that are perhaps not available in Belgium?

What is the delivery process like — is it easy to receive deliveries and what are the costs of shipping? Are there any taxes to pay upon receipt?

Thank you for sharing your experience.



Overall my online shopping experience in Belgium has been variable.

For electrical and lifestyle goods CoolBlue is excellent for choice and quality. Although English is not offered as a language for ordering, a significant number of the reviews are in English. Online service is fast, professional and flexible with language.

For women's wear and shoes, I am less convinced. Many of the sites have a range of brands. Often I find that sizing differs greatly. After having to return goods on a few occasions I revert to in-store shopping to avoid the hassle (and cost) of dealing with returning goods.

For food, I find generally Belgians to baulk at the trend to buy groceries online.  For this I am glad!! Long live the village bakeries, food shops, weekly markets and seasonal foods!!


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