Last month I relocated from Malta after 3.5 years living on the island to another European country. I had a Contract mobile and home internet with *** during my time in Malta, in my rush to leave I quickly visited a *** shop:
LINK
[link moderated]
(they shut the shop down a week after I left)
I asked to close my account and paid off my remaining bill which was around one hundred and sixty euros in cash in the shop.
After moving to the new country I logged into my *** online account to see my accounts still active and my bill of one hundred and sixty euros still outstanding.
The shop had not added my cash payment to my account!
I contacted *** customer support and they see no record of payment and will not do anything as I cannot find the receipt (I just moved countries, life is all in boxes and god knows where that is)
After many messages (mostly me completely losing my shit as they have robbed me) they have offered to settle if I just pay half of my bill?
I visited the shop I went to as I know the guy will remember me, (I put 30 or so Euro into the collection box after he told me about his sick baby niece) but when I got there, the shop was closed down.
So the solution offered is for me to pay 80 euro's to the criminal thieving company that stole my money?
**** that.
So in short, if you are moving to Malta I strongly suggest you avoid the [link moderated] company ***
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