Permanent family visa

Hi all,

Hope you all doing great.

2 days ago i applied for family visa from istaqdam and after long wait i got the yellow slip.

However i send the scanned copy to one of authorized agent in india to endorse the visa on passport.

Note Under MOI website: it shows as visa under investigation.

And today the agent said that the visa is still not active on enjaz website. Could you please advise me on this? Did any one had similar issue?

Should i visit istaqdam? Or wait for some time?

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