Passport problem

Anyone can answer my problem please
I am more than a month standby here without salary since i stop work and i am just waiting for my plane ticket from my employer. The problem is they said my passport was new and they need to gove it to jawasat office for documentation purposes. I don't know if it is tryor not because i have a room mates he renew his passport here. And he has no any problem. Our employer did not get his passport for documentation like mine. But they get my passport and I don't even kind kind of documentation they gonna do to my passport.

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