High speed internet in Da Nang?

Hello everybody,

TL;DR where may I sign up for a 200+ Mbps fiber internet in Da Nang? Is 4G with 20+/20+ Mbps possible in Da Nang? Any suggested providers / carriers? Thanks.

I am considering to move from TH to VN and have the foremost question amongst others - is there a high speed internet available in Da Nang?

I have read the news re. Japanese company (NEC) USD 450M government supported developments to improve the underwater cable to connect Da Nang with JP, SG, HK, CN, MY and others with a 100 Gbps connectivity (src: dhtp.gov.vn). As well as the most recent (last month) 4G network significant expansion.

Whereas it all sounds great "on paper", is it really fast in real life, today, right now, in Da Nang, VN?

Would anybody share their experiences? Would you suggest/recommend any specific fiber optic internet provider(s)? 4G carrier(s)?

Is 200+Mbps UL/DL "too much" to ask for / expect with a "home" fiber optic line? Are the 4G speeds at at least 20/20 Mbps (UL/DL) already available?

As internet is the most significant reason to stay in TH, along with low crime level, I look forward to hearing fellow expats' opinions re. Da Nang, which is referred to as "the Singapore of VN" by some media. I have learned not to trust any news / ads in TH, it would be refreshing to know if VN is different in that regard.

Thank you in advance for your time on this subject here.

Edit: added the map. This Forum is great.

http://m.dhtp.gov.vn/eng/uploads/image/hinh%20anh%20tin,%20bai/Tin%20bai%202017/Tin_Internet%20VN%20nhanh%20gap%20doi.jpg

OK , I do appreciate all the replies.

Silence is the loudest answer, which says: "don't come" [i.e. "it is all BS"].

Roger that.

Hi Alxz,

You ask a technical question ;)
Expat.com is not a technical forum but we are few sharing info on Internet, 4G, etc....

On the undersea cables, it is better "on the paper" and 1 new cable is supposed to be in operation during the year (Connecting with the US)

Please check my previous post on how to select an ISP in Vietnam.
https://www.expat.com/forum/viewtopic.php?id=603241

So, as you know, Danang is well connected (Main VN's backbone for the undersea cables)

You want a 200M+ package? You won't be able to get it from commercial offer. (Corporate package probably).
Even in TH, I'm quite disappointed by the Fiber there. It is mostly download, not much upload, which limit a lot my interest.

VN is not as fast in DL (Well, TH is not great compared to more developed Asian countries), but I got more UP here in VN than in TH.

My previous post answers your questions, but let's share again with fresher info:

Bad news, speeds haven't changed much. Only prices (a little lower) and coverage (Either FTTH or 4G).
Good news, it may change fast!

Fiber connection (Home/Semi-pro type)
- The fastest I've seen is the CMC (Usually they use cable). Can get up to 160M
https://cmctelecom.vn/san-pham/data-tra … x-service/ but 12M VND per month (Ouch)
- Viettel comes 2nd, with 120M
https://mangviettel.com.vn/cap-quang-vi … 20-mb.html for 10M. (I'm using their 60M package for 880k which seems the most cost effective in >50M connections)
- Or VNPT (Robust investment in the past few years in undersea cables) http://fibervnn.vn/home/index.php?/Khuy … -mytv.html
- The FPT 80M package is nice too ("only" 3M) https://hcmfpt.vn/fiber-plus-80mbps.html

As you can see, for home use, those packages are quite expansive.
And they might not be all available in your location, but Danang is well covered normally.

But it might get much faster in the next few months. Few days ago, FPT announced a new package, available 1st of May (Today!). 1Gbps ! in HN and HCMC, both ways (DL/UP) no idea about the price, but it is a sharp increase. (I hated those small increases like move from 50M to 60M, then 80M, 100M, 120M, etc..).
However i was not able to find more info yet. (I'm afraid the price will be crazy high. But it may means some price drop of others packages)

4G
Viettel is having by far the widest 4G coverage. But it doesn't mean fastest connection, but I cannot confirm.
I am with mobifone and I am quite disappointed. In HCMC. I struggle to get correct speed.
Everytime I got 4G (Not everywhere in HCMC obviously), I get less than 15M. I only have 2 speedtest over (35M UP 10M DL) and during the night (In a lucky weather I suppose).

It's better than 3G by far, but don't rely on 4G as a fixed broadband.

When will you be coming?

Hi Dudumomo,

Thank you for a breath of fresh air with your superb 1st class answer.

1Gbps sounds absolutely fantastic. However, I have already learned in TH/MY not to trust anything I read, see and/or hear, unless it is a Speedtest.net screenshot with a timestamp and provider name on it.

VND 12M (EUR 475?) for a 160Mbps is too much, unless it's 160M/160M guaranteed with SLA 99,98%. However, for 1Gbps I would be ready to pay that amount (with a fixed/permanent IP), it will definitely be worth it (if it is really the JP NEC cable and ping will be below 15ms - that is just a super productive environment and will get paid back very fast).

Here in TH a national company called AIS is advertising "Up to 1 Gbps" fiber all over CM for as long as I am here (almost 2 years). However, when at their central office, they prefer to say something like "it is not in your area yet" (I have checked all the areas available), or even more absurd - "it is shared for the whole city" (yes, as "funny" as that). They have promptly removed 1Gbps offer from their in-office brochures though.

House managers of private "luxurious" condos here do not know the difference between ADSL/VDSL phone connectivity and FTTX/FTTH fiber optic, and will tell "yes, no problems, you can have fiber directly in your apartment" until a 1 year rental agreement is signed and it is "too late".

Agree with you on the low upload speeds in TH even on 200M package. They advertise 200M DL / 60M UL, but in reality it is about 115M/35M and that is indeed not good enough for some intense server side work with multiple simultaneous download/upload streams happening every minute (ping over 30ms plus 35M upload is actually slow, but better than DSL/VDSL hands down). I have an evidence of 135M / 83M with TOT/3BB here in CM though, but need a house closer to the old city for that.

>When will you be coming?

Well, I am pretty tired of the local TH government and the "milk a foreigner" nation-wide approach of them alltogether (with xenophobia and other "modern LOS" privileges), so as soon as VN gets their internet speeds available at at least matching speeds, I'm ready to buy a visa, ticket and a space in a managed warehouse in VN.

If they really have 1Gbps since the 1st of May (i.e. today), I am prepared to do the move any day, any minute.

Is it not too polluted in HCMC / HN ? Numbeo ranked HCMC No.12 above Beijing (14) in their top polluted cities in the World 2017 survey, which is worrying. I have seen Beijing videos, and if HCMC is worse than that, 1Gbps is not going to lure me moving there.

I am sure that VN is not an order of magnitude better than TH and has its own issues, but at least I can get a 1 year multiple entry "business" visa online without 5 year prepayment at a down to Earth price.

TH gets really, really overpriced and absolutely obnoxious these days, in my humble alienated opinion.

Pollution is bad in Saigon, the dust count is also a major problem. The government doesn't understand the street cleaning system yet and dirt and dust is everywhere.

1 video of FPT 1Gbps on Speedtest
https://www.youtube.com/watch?v=WHa3_hOFlv0
The guy reaches >700M. 8.4MB/s on Google drive, etc...
But as usual, 1 test is not enough.

Let's wait few more days/weeks to get more info.

On the pollution side, it is more polluted than Bangkok and most of others Asian countries.
If you are looking for a nice place to live, not too expansive with good internet, I recommend Taiwan.
Renting is not too expansive, food is cheap and you can get fast internet connection
http://broadband.hinet.net/fee.do
For example, their 100M/100M costs 43 USD/m, their 300M/100M, 56 USD, their 500M/250M, 80 USD and their 1G/600M, 120 USD.

Of course, Taiwan has it issues too.

Hi all,

@colinoscapee Today 04:03:07 Report #5
Thanks much for your insight. Ho Chi Minh City (12), Hanoi (20) and based on your input - Saigon (N/A) - are all suffering from the pollution (src: Numbeo Pollution Index by City 2017).

Da Nang (N/A) leaves a thin light of hope.

@dudumomo Today 04:27:46 Report #6
Thank you for your valuable followup. The video looks amazing. 1ms with 700/789 Mbps is awesome. The question is price & terms.

Re 4G - here in TH I have cancelled/terminated every contract I had (2 fiber and 1 ADSL/DSL/VDSL) and now fairly well working with 4G from AIS contract free with somewhat EUR 6 base + EUR 6 per 10GB traffic in 15 days limit. It is surprising how stable and fast it actually is even while being tethered via iPhone's "personal hotspot" via 2.4GHz being routed/repeated further via a router to all other devices.

http://www.speedtest.net/result/6263990475.png

I have sent emails to every provider you've mentioned: CMC Telecom. Infr. Corp., Viettel, Fibervnn and FPT Telecom (which I assume was featured in this HCMC video) with a request re 1Gbps fiber line.

Let's see if I would get any informative response in English.

Thank you for bearing with me.

N.B. Taipei/TW is nearly as difficult in obtaining permanent residence permit / self employment work visa as Singapore/SG. That basically leaves no other choices as internet in NZ is terrible still and HK has already become a kind of Chinese paper fortress for an entrepreneur with cosmic prices for everything (it is China full stop now, SAR is forgotten). KR is stuck between KP, CN and US, and their housing options are quite depressing. MY is out due to low speed internet and high crime. ID has terrible infrastructure (internet 8Mbps max) and insane corruption. PH is a no go area for a white foreigner with equipment and money.

Keep us updated on your progress for a 1Gbps connection ;)

4G in TH is quite good indeed (I'm using True and works great).

Let's hope VN will catch up fast!

Keep us updated on your progress for a 1Gbps connection


After HK & SG the World is so-o-o slo-o-o-o-ow.

The only response for over 3 hours was from CMC informing about their national holiday.

Re: VN DAD Fiber Internet 1Gbps - CMC Telecom. Infr. Corp.

Dear Mr. ... ,

I'm ... from CMC Telecom, i recived your information request about Fiber internet 1Gbps.

Today is vacation of our country so i will email to you when we back to work on tomorrow.

Thanks and please contact with me by this email.

Have a nice day.

Thanks & Best Regards.


True.

May 1    Monday    Liberation Day/Reunification Day observed    National holiday
May 2    Tuesday    International Labor Day   
National holiday


https://www.timeanddate.com/holidays/vietnam/

It is up!
http://manginternetfpt.net/goi-cuoc-int … -gbps.html

In HN and HCMC, we can now get 1GBPS from FPT for 1.8M / month (+need VAT). Looks very reasonable!
And 2M installation (Free if paid 1 full year). But it is a 2Y contract.

dudumomo Today 13:58:29 Report #10
67 posts


That is awesome.

Do you live in HCMC right? How severe is pollution?

p.s. Have not received any replies re. DaNang yet.

Starting May 1, 1977, FPT Telecom officially launched a package of 1 Gbps for individual household customers in Hanoi and Ho Chi Minh City.


Are they still living in 20th century?

I understand they (VN) disagree with the rest of the World and have their own timescale like in TH.

Thanks much Dudumomo.

You have helped me to make my decision to finally move to VN in no time.

Let's see what the future brings there.

Haha, they use a different calendar, not our Gregorian one.

Well, welcome to VN then!

Let's roll.

"If you don't do this, nobody else will".

---


From   
Me <...@...>    Th 4. May 08:33
To   
... <[email protected]>
Cc   
'...' <[email protected]>,
'Presale - HCM' <[email protected]>,
'... - MGR Department Project HCM' <[email protected]>,
'... - HCM' <[email protected]>,
'... - MGR ETS' <[email protected]>,
'... - D.DIR TTKT' <[email protected]>

Re: RE: VN DAD Fiber Internet 1Gbps - CMC Telecom. Infr. Corp.

Dear Mr. ..., Mr. ... and the CMC Telecom. Inf. Corp. Team,

Thank you for your team effort to address my request/inquiry.

>1Gbps fiber optic internet is FTTO (Fiber To The Office) or DIA (Dedicated Internet Access) ?

I intend to use and to be paying as a natural person and will use it at "home" for my private use, if that is what you are asking (FTTH / Fiber To The Home).

If it is not possible for your current structure to offer such service for a natural person, please let me know your terms, requirements and limitations for me to consider applying as a juristic person. Let me know if you may accept an APEC entity as a signee / benefactor or if I have to incorporate in Vietnam otherwise.

"Dedicated Internet Access" - do you mean permanent / dedicated IP address? Please elaborate.

>How much Bandwidth is used in domestic / international ?

It will be mostly International traffic (98%). I would prefer to have unlimited traffic, where possible, or at least 35GB per month at the minimum.

>Where ‘ s the  location in Da Nang, do you want to deploy infrastructure (1Gbps fiber optic internet) ?

I believe it would easier / faster to deploy that service based on your possibilities. Please let me know in which areas / districts / streets / condominiums of Da Nang would it be feasible for your company to deploy 1Gbps+ fiber optic internet, and what are the requirements and/or limitations.

The grounds of this request are (A),(B):

(A) your competition has already delivered 1Gbps in Ho Chi Minh City and Hanoi for VND 1.8M+VAT and VND 2M installation fee (free for 1 year contract) [1,2].

(B) there is backbone infrastructure already in place - Japanese-built (NEC; TSE: 6701) Asia Pacific Gateway (APG) goes directly to Da Nang, which is almost 2x times faster than Asia America Gateway (AAG) [3] with no downtime reported so far, as it is newly built with official delivery in November 2016 [4]; whereas IA and AAG both connect Vũng Tàu and further Ho Chi Minh City and Hanoi with significant issues reported recently [5,6].

Therefore, there is a huge window of opportunity right there in Da Nang for your fiber optic business and there are 0 (ZERO) companies with a competitive at least 1Gbps offer(s) available. Since the AAG channel has the 100 Gbps transmission with 54Tbps capacity [4], it is already technically feasible to offer speeds much higher than just 1Gbps directly in Da Nang, as it has unique Japanese (NEC; TSE: 6701) APG infrastructure in place and no other city in Viet Nam has it except for the Vũng Tàu; the lack of competition makes your offer viable for the long term as pioneering drastic internet speed increase in Da Nang for speends of 1Gbps and up.

Thank you in advance for your professional and a swift response.

Sources:

[1] http://manginternetfpt.net/goi-cuoc-int … -gbps.html

[2] Speedtest.net proof: https://www.youtube.com/watch?v=WHa3_hOFlv0

[3] http://dhtp.gov.vn/eng/news-events/chi- … rnet-speed

[4] http://www.nec.com/en/press/201611/glob … 17_01.html

[5] attached APG_IA_AAG.jpg (102.7 KB) ,
http://static.new.tuoitre.vn/tto/i/s626 … 307071.jpg

[6] http://tuoitrenews.vn/society/39036/vie … 7-carriers


http://static.new.tuoitre.vn/tto/i/s626/2017/01/13/sd-duct-cap-quang-12012017-1484274521-1484307071.jpg

"The show must go on." (c)

From   
Me <...@...>    Th 4. May 15:46
To   
[email protected]
Cc   
[email protected],
[email protected],
[email protected]

VN DAD Fiber Internet 1Gbps - Vittel [VN]
APG_IA_AAG.jpg (102.7 KB)

Kính gửi Quý ông và Quý bà,

Do chưa nhận được phản hồi cho yêu cầu/câu hỏi trước đó của mình bằng tiếng Anh, nên tôi đã thuê một dịch giả chuyên nghiệp để đưa ra yêu cầu một cách chi tiết bằng ngôn ngữ của quý ông/bà.

Tôi đang rất quan tâm đến cơ sở hạ tầng Internet cáp quang tối thiểu 1Gbps ở Đà Nẵng.

(01) Mục đích của tôi là sử dụng và thanh toán cho dịch vụ này như một thể nhân, đồng thời sẽ sử dụng dịch vụ này tại "nhà" cho mục đích cá nhân, áp dụng đối với điều khoản FTTH (FTTH / Internet cáp quang kết nối tới tận nhà).

(02) Nếu cơ sở hạ tầng hiện tại của quý ông/bà không thể cung cấp được dịch vụ này / triển khai cơ sở hạ tầng 1Gbps cho một thể nhân, xin vui lòng cho biết các yêu cầu, điều khoản và hạn chế để tôi có thể xem xét sử dụng như một pháp nhân. Ngoài ra cũng cho tôi biết riêng là liệu quý ông/bà có chấp nhận một tổ chức APEC làm người ký tên / người tài trợ hay liệu tôi có phải thành lập công ty ở Việt Nam không.

(03) Tôi tin rằng sẽ dễ dàng / nhanh chóng hơn để triển khai dịch vụ này căn cứ trên những khả năng từ phía quý ông/bà. Vui lòng cho biết khu vực / quận / đường / khu chung cư nào ở  Đà Nẵng mà công ty của quý ông/bà có thể triển khai được mạng internet cáp quang 1Gbps+ và có những yêu cầu và / hoặc hạn chế nào.

Những căn cứ để tôi đưa ra yêu cầu / câu hỏi này là (A),(B):

(A) quý ông/bà đã cạnh tranh để cung cấp dịch vụ Internet 1Gbps ở Thành phố Hồ Chí Minh và Hà Nội với giá 1,8 triệu đồng+VAT và 2 triệu đồng phí lắp đặt (miễn phí cho hợp đồng 1 năm) [1,2].

(B) có sẵn cơ sở hạ tầng xương sống tại chỗ - Cáp quang biển quốc tế Châu Á Thái Bình Dương (APG) do Nhật Bản xây dựng (NEC; TSE: 6701) đi thẳng đến Đà Nẵng, nhanh gấp 2 lần so với Cáp quang biển quốc tế Châu Á tới Mỹ (AAG) [3] đến nay chưa có khoảng thời gian chết nào được báo cáo, do cáp quang này vừa mới được xây dựng và khai thác chính thức vào tháng Mười một năm 2016 [4]; trong khi đó cả cáp quang IA và AAG đều kết nối Vũng Tàu và xa hơn nữa đi thành phố Hồ Chí Minh và Hà Nội với nhiều vấn đề lớn được báo cáo gần đây [5,6].

Do đó, sẽ là một cánh cửa cơ hội cực kỳ rộng lớn ngay tại Đà Nẵng này đối với hoạt động kinh doanh cáp quang của quý ông/bà và không có 0 (KHÔNG) công ty nào có thể cạnh tranh với dịch vụ cung cấp tối thiểu 1Gbps trên thị trường.

Kể từ khi kênh APG có đường truyền dẫn 100Gbps với dung lượng 54Tbps [4], thì việc cung cấp đường truyền tốc độ nhanh hơn 1Gbps trực tiếp ngay tại Đà Nẵng là hoàn toàn khả thi về mặt kỹ thuật, nhờ có cơ sở hạ tầng cáp quang APG độc đáo của Nhật Bản (NEC; TSE: 6701) tại chỗ và không một thành phố nào ở Việt Nam ngoại trừ Vũng Tàu có được điều này; Ít sự cạnh tranh sẽ giúp dịch vụ mà quý ông/bà mang lại khả thi trong dài hạn như một sự tăng trưởng mạnh mẽ mang tính tiên phong về tốc độ Internet ở Đà Nẵng với tốc độ trên 1Gbps.

Động thái này sẽ khiến Đà Nẵng giống như những quốc gia đi đầu trong khu vực như Singapore và Nhật Bản về cơ sở hạ tầng, và Đà Nẵng sẽ trở nên hấp dẫn với du khách và doanh nhân hơn so với Hong Kong, Hàn Quốc, New Zealand và Thái Lan, chưa kể đến Myanmar, Lào, Campuchia Và Trung Quốc.

Tôi hy vọng rằng công ty của quý ông/bà có thể cung cấp dịch vụ bằng tiếng Anh.

Cảm ơn trước vì phản hồi chuyên nghiệp và nhanh chóng của quý ông/bà.

Nguồn:

[1] http://manginternetfpt.net/goi-cuoc-int … -gbps.html

[2] Speedtest.net proof: https://www.youtube.com/watch?v=WHa3_hOFlv0

[3] http://dhtp.gov.vn/eng/news-events/chi- … rnet-speed

[4] http://www.nec.com/en/press/201611/glob … 17_01.html

[5] Đính kèm APG_IA_AAG.jpg (102.7 KB) ,
http://static.new.tuoitre.vn/tto/i/s626 … 307071.jpg

[6] http://tuoitrenews.vn/society/39036/vie … 7-carriers

Thanks.
I'll be glad to see others ISP competing in 1GBPS ;)

After being scammed by a Vietnamese visa agency for a 1 year multiple entry business visa, I have lost any appetite of visiting this country and trying their infrastructure out.

https://www.expat.com/forum/viewtopic.p … 03#3671479

I would not be able to handle more BS, scams, lies, disrespect and whatnot than I have had thus far in TH. That is outright disgusting.

It was nice talking to you all.

Good luck.

most places you rent comes with wifi included. Im renting an apartment in Da nang for $350 USD a month and here is the Wifi speed :
http://www.speedtest.net/result/6367892567.png

This is the typical Wifi average speed youll get with typical apartment. this means its included in your rent. If you want faster, youll have to get a separate connection.

ALXZ wrote:

... I have lost any appetite ...

...


Iteration 2 findings:

* I have paid for an expedited service to the same company again, now during the working hours;
* the visa company/agency is open to constructive critics and eager to improve;
* the people are open minded and willing to learn (!!!);
* I have finally received my letter for 1yr ME DN VOA to be issued at any international airport in VN upon arrival;
* I was offered the Airport fast track service for free;
* The case is closed.

Since the original topic was deleted by moderators, please delete my message #18 above.

Sleep & appetite drastically improved.

Thanks all for bearing with me.

EDIT: The key is to lower expectations to the ground zero and be more appreciative of whatever you get.

Stability of internet here is horrible. The internet companies in Da Nang do not do even a descent job. If Okla speed test says it is ok...they think..Wow its working. They do not lisyen to customers and refuse to fix the problem. If you complain nonstop they may fix it for a short time...hours or days then it is back to the same crap.
  Thailand has much better service. If you have any problems there let them know you will not pay the bill if it is not fixed. They get off thier ass pretty fast after that. 3BB is a descent carrier in Thailand. aif i remember correctly my sppeds were 13dl  3up...this did not dip or fluctuate.  In Vietnam you can have 30dl and around 5 or 6 up..however it fluctuates so much and dips down to zero ir very nearly that you can do nothing.
VN internet blows and they do notvcare andcare not smart enoughbto fix it. Thailand internet is stable and if they do not care...the threat of not paying the bill will make them care.

April 2019 


Tai Phan
13:59 (1 hour ago)
to me

John,

DA NANG

Expect wi-fi ranges from 35-50+ mbs depending on the apartment/villa complex. It can vary. You can always pay for a little more to get your own router as well.

One bedroom apartment can range from 300-450 per month, whereas two bedroom apartment can range from 600+ based on the kind of added service, location, and quality of the unit.

Thanks,

Sly diggidy wrote:

Stability of internet here is horrible. The internet companies in Da Nang do not do even a descent job. If Okla speed test says it is ok...they think..Wow its working. They do not lisyen to customers and refuse to fix the problem. If you complain nonstop they may fix it for a short time...hours or days then it is back to the same crap.
  Thailand has much better service. If you have any problems there let them know you will not pay the bill if it is not fixed. They get off thier ass pretty fast after that. 3BB is a descent carrier in Thailand. aif i remember correctly my sppeds were 13dl  3up...this did not dip or fluctuate.  In Vietnam you can have 30dl and around 5 or 6 up..however it fluctuates so much and dips down to zero ir very nearly that you can do nothing.
VN internet blows and they do notvcare andcare not smart enoughbto fix it. Thailand internet is stable and if they do not care...the threat of not paying the bill will make them care.


Correct, the speeds in Vietnam are great, especially for local content and youtube, facebook, google etc etc ( all cached locally )...

Things change when you browse international websites or do live streaming like teaching online, this is when stability is not great...  certain times of the day the internet crawls slower than a 56k modem when using international bandwitdh ( while at the same time speed tests are telling you everything is fine because it checks local bandwitdh not international ). the locals are 99% of the time almost always using local cached data so they don't notice the slow down at all.

And i dont think there is much anyone can do about it, its part of third world growing infrastructure...