Delay in visit visa process - March 2017

Dear All,
We applied a visit visa for our son on 05th March 2017in MOFA,Jeddah .. and its not approved yet. Is anybody getting same result as below on this period .( i mean march 2017). Why this much delay ? .. how long i can wait for this ? .. The result showing on online portal is  (The receipt of the request) تم استلام الطلب

The system has been down the past two days.  You can try now, perhaps it is already issued. If not wait for some more time before checking again.

Is it normal this delay ? its almost 10 working days now.
How can I check whether others also getting the same feedback I mean one who applied for visit visa on this march ? .. anybody got approval or not .. ? is it only for me .. :(

Did you received visa