Hello!
My S-pass was approved and my status on EP Online changed from Approved to Issued last Jan 24, 2017. However, my card has not been delivered yet.
Any reason why this might be the case?
Issued S-pass
pbr0414
04 February 2017 14:32:35
2
beppi
04 February 2017 18:27:14
14808
Occasionally (but seldom) things get lost in the mail.
Your employer should call MoM and ask for a new one to be issued.
pbr0414
06 February 2017 04:17:20
2
Thanks for this. I just realized my old employer hasn't returned my cancelled S-Pass to MOM. Would this be a possible reason as to why MOM hasn't delivered my card?
beppi
06 February 2017 08:44:41
14808
In Singapore, all records are electronic nowadays. There is nothing to be returned when a pass is cancelled - MoM just marks it in their database and it ceases to exist.
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